Raising rent can sometimes be a sensitive topic between landlords and tenants—especially when the tenant doesn't agree with the proposed increase. In Dubai, there are clear legal steps landlords must follow to ensure fairness and avoid disputes. Whether you're a landlord navigating this situation or a tenant trying to understand your rights, this blog breaks it down into simple, actionable steps.

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Step 1: Check the RERA Rental Index Before Proposing an Increase
Before suggesting any rent hike, landlords are legally required to refer to the RERA Rental Index provided by the Dubai Land Department. This tool calculates the average market rent for similar properties in the area and determines whether an increase is permissible.

• If the current rent is within the range: No increase is allowed.
• If the rent is significantly below the average: A certain percentage of increase is allowed (up to 20%, depending on the gap).

Visit: https://dubailand.gov.ae/en/eservices/rental-index

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Step 2: Issue a 90-Day Written Notice
According to Law No. 33 of 2008, landlords must give tenants at least 90 days’ written notice prior to the contract renewal date if they intend to increase the rent. This notice must be clear and ideally sent through registered channels like:

• Registered mail
• Notarized email
• Ejari-registered online communication platforms

If this step is missed, the rent increase may not be legally enforceable—even if the Rental Index allows it.

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Step 3: Discuss the Reason for the Increase
If the tenant disagrees with the proposed rent hike, open communication can often resolve the issue.

• Be transparent: Share the RERA Rental Index report to support your proposed increase.
• Explain the reasoning: For example, rising maintenance costs, increased service charges, or general market trends.

Often, a mutual understanding or a slightly revised increase can prevent further conflict.

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Step 4: File a Complaint with the Rental Dispute Settlement Centre (RDSC)
If discussions fail and the tenant still refuses to accept the increase despite legal grounds, landlords can file a case with Dubai's Rental Dispute Settlement Centre (RDSC).
Located at Dubai Land Department, Deira.
What’s required:

• Tenancy contract (Ejari-registered)
• 90-day notice proof
• RERA Rental Index report
• Payment of applicable RDSC fees (approximately 3.5% of annual rent, capped)

RDSC will assess the validity of the increase based on the documents, market data, and legal compliance.

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Step 5: Await Judgment and Comply
Once the RDSC issues a judgment, both landlord and tenant must comply with it. This judgment is legally binding, and failure to adhere can result in fines or eviction orders.
 

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Infographic: Steps to Follow if a Tenant Rejects Rent Increase

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Final Thoughts
Handling rental increases fairly and legally in Dubai protects both landlords and tenants. As a landlord, the key is to ensure you follow the proper procedure and use government tools like the RERA Index to support your decision. As a tenant, understanding your rights helps you respond confidently and legally if you feel the increase is unjustified.

Whether you’re renewing a contract or preparing to negotiate rent, knowledge is your strongest tool.